State Farm® Insurance Agent Erik Kramer

"I had the pleasure of working with Aj at State Farm Insurance and he was absolutely fantastic. He took the time to explain all of my insurance options in a way that was easy for me to understand, and he was patient with all of my questions. I truly felt like he had my best interests in mind and he helped me find a policy that was perfect for me. Aj is professional, knowledgeable, and truly goes above and beyond for his clients. I highly recommend him to anyone in need of insurance services."

"We recently changed State Farm agents from Wixom to Brighton. Stacy was great at taking care of all our policy's and making sure they were all received. We also decided to increase my husband's life insurance policies and add a couple on for myself and our children. Stacy was incredible with walking us through all of it, explaining how they worked and making sure they went through underwriting ok. We have almost 10 policies here and couldn't be happier about the service we have received from them since the move. Highly recommended."

"I have been with Erik’s office for the past four plus years. I have nothing but great things to say. Today, I was in a bit of a time crunch and confused with how to resolve something. Nicole went above and beyond explaining and exploring what option would be best for us. Thank you, Nicole, for your awesome customer service!"

"I've had insurance with State Farm for several years and still have two auto policies. I recently moved to Tennessee and found better and more affordable insurance on two of our vehicles and called Mr. Kramer's office to cancel the two policies once the new policies had been issued. I could tell the CSR in the office was totally confused but she repeated everything I was needing to do and understood in the end. Three weeks had gone by and I had not heard of anything or received a call from anyone. I decided to call Kramer's office again and apparently this was a different CSR but the same response, totally confused. I did not want the next premium withdrawn from my account and that was established on the first call, suffice to say the bank draft came through. A third call was placed and they said no refund would given but a credit will be issued to my account. What if I had cancelled all of my business, when would I have received my money back? It doesn't take two calls and three weeks to cancel an auto policy! If you desire awesome customer service and an agent or office who is attentive and follows up then I'd search elsewhere."

"First of all no one likes shopping for insurance. However the staff at Erik Kramer’s office makes it super easy and convenient to set up and start your policy. I had the pleasure of working with Evan who helped set up my homeowners, car insurance and life insurance. This office takes insurance to the next level. They go in depth and ask you questions to make sure you’re adequately covered. Although I never want to have to use my insurance I feel reassured State Farm and Erik‘s staff has my back!"