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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Nelson

March 19, 2026

5  out of  5
rating by Lori Nelson
"I recently changed my State Farm location to have the office closer to my home. Today I had the pleasure of meeting with Stephanie in the Brighton office. She was so helpful and took the time to review each of my 4 policies. Some things I decided to remove that I no longer needed and then some other items I increased my coverage. I was able to make an informed decision based on how things were explained to me. It was a great learning experience for me and time well spent. If you are looking for a great insurance office I highly recommend Erik Kramer with State Farm in Brighton Mi. Outstanding service and very good rates. Thank you Stephanie. The office is only as good as the people who work there. They were all wonderful."
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Sheila Dye

March 17, 2026

5  out of  5
rating by Sheila Dye
"Everyone I have delt with is friendly, knowledgeable and efficient."
We responded:
"Thanks Sheila, happy to hear you have been happy with the service from our office! -Erik Kramer State Farm "
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drew dietz

March 15, 2026

5  out of  5
rating by drew dietz
"Exceptional Service and Peace of Mind: A Review of Stephanie Kramer. As a discerning consumer, I value reliability, transparency, and personalized service when it comes to selecting insurance coverage. Recently, I had the pleasure of engaging with Stephanie, an exceptional insurance agent who surpassed my expectations in every aspect of the insurance process. From the moment I reached out for a quote, Stephanie Kramer. exhibited a high level of professionalism and expertise. They took the time to understand my unique needs and circumstances, patiently answering all my questions and explaining complex insurance information in simple terms. Their depth of knowledge in the insurance industry was evident, as they effortlessly guided me through various coverage options, ensuring I made informed decisions tailored to my requirements. What truly sets Stephanie Kramer apart is her unwavering dedication to customer satisfaction. Throughout the entire process, they were responsive, accessible, and genuinely invested in finding the best solutions for me. Whether it was adjusting coverage limits, exploring additional policy features, or assisting with claims, Stephanie consistently went above and beyond to ensure I felt supported and protected. Moreover, Stephanie demonstrated a genuine commitment to integrity and transparency. They were upfront about all costs and potential limitations of each policy, providing full disclosure without any hidden agendas. This level of honesty and integrity instilled a sense of trust and confidence in their services, assuring me that my best interests were always their top priority. Thanks to Stephanie's expertise and personalized approach, I now have peace of mind knowing that I have comprehensive insurance coverage tailored to my needs. Their outstanding service and dedication have not only earned my loyalty but also my highest recommendation to anyone seeking reliable insurance solutions. In conclusion, if you're in search of an insurance agent who combines expertise, integrity, and exceptional service, look no further than Stephanie. With Stephanie by your side, you can rest assured that your insurance needs will be met with professionalism, care, and unparalleled attention to detail."
We responded:
"Thanks for that review Drew,.we really appreciate it! Stephanie does a great job of talking with our prospects/customers to make sure they have the information to pick the best options that suits them. I truly believe we have the best team in the industry and am greatful for this review. Thanks again Drew, we really appreciate your business! -Erik Kramer State Farm "
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Erica Hernandez

March 13, 2026

5  out of  5
rating by Erica Hernandez
"Highly recommend Erik Kramer State Farm! Stephanie and Alyssa have been so helpful to us since we switched our insurance approx. a year and a half ago. They have been able to save us so much money on our home, auto and umbrella policy's along with providing better coverage than we had previously."
We responded:
"Erica, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Erik Kramer’s Team is just a call or email away!"
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Larry John

March 11, 2026

5  out of  5
rating by Larry John
"Very nice people to work with ! Have every vehicle, boat , snowmobiles, and sxs insured through them. Always there to answer questions etc."
We responded:
"Thank you for the amazing review, Larry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Kathy Allan

February 23, 2026

5  out of  5
rating by Kathy Allan
"So glad we moved are insurance to Erik’s office! Everyone has been so helpful and nice, especially Alyssa!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Erik Kramer’s Team. "
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Shilo O'Connell

February 19, 2026

5  out of  5
rating by Shilo O'Connell
"Stacy with State Farm has been wonderful with getting me quotes on my auto insurance and reaches out for any assistance she can provide."
We responded:
"Shilo, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Erik Kramer’s Team is just a call or email away!"
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Lisa Fulkerson

February 16, 2026

5  out of  5
rating by Lisa Fulkerson
"I've been with Erik Kramer's office for years, and have never had anything but exemplary service. They always check in, offer to work through policy changes, and are super friendly!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Cinda R

February 12, 2026

5  out of  5
rating by Cinda R
"Stephanie Kramer is great! She helped me set up insurance for my small business. She is super friendly, and offers excellent advice when comparing plans."
We responded:
"Thank you for taking the time to leave such a great review, Cinda. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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diana anderson

February 4, 2026

5  out of  5
rating by diana anderson
"We recently changed State Farm agents from Wixom to Brighton. Stacy was great at taking care of all our policy's and making sure they were all received. We also decided to increase my husband's life insurance policies and add a couple on for myself and our children. Stacy was incredible with walking us through all of it, explaining how they worked and making sure they went through underwriting ok. We have almost 10 policies here and couldn't be happier about the service we have received from them since the move. Highly recommended."
We responded:
"Hi Diana, thank you so much for taking time out of your day to leave us this review, we really appreciate it! I'm glad Stacy was able to help you with your life insurance as well as your other policies. We appreciate your business and look forward to working with you!"
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Peyton Stevenson

January 27, 2026

5  out of  5
rating by Peyton Stevenson
"Alyssa was super helpful!"
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Jason Verbison

January 22, 2026

5  out of  5
rating by Jason Verbison
"As always, great service adjusted to my needs ! Thank you!"
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Robert McCullough

January 21, 2026

5  out of  5
rating by Robert McCullough
"Alyssa Anderson was very helpful and responsive with my questions."
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Tim Mulcaster

January 20, 2026

5  out of  5
rating by Tim Mulcaster
"Professioal and friendly. Alyssa handled my request and promptly forwarded to me copies of upcoming renewal vechicle policy. Excellent service."
We responded:
"Thanks Tim, I'm thinking you meant to leave us a better star rating but I appreciate you taking time to leave us a review. Thanks for your business! -Erik Kramer State Farm "
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Cheryl Ochodnicky

January 14, 2026

5  out of  5
rating by Cheryl Ochodnicky
"Always friendly and fast service!"
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Patrick O'Dowd

January 7, 2026

5  out of  5
rating by Patrick O'Dowd
"Stephanie and Erik always take care of the needs. I have as far as insurance and I always get replies back in a timely manner."
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Ron N

January 7, 2026

5  out of  5
rating by Ron N
"This whole office is always very helpful and friendly. They take the time to explain everything we need help with. Thanks for all you do Alyssa."
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Bob Donnan

December 17, 2025

5  out of  5
rating by Bob Donnan
"It’s very rare that I post reviews but when you have such outstanding customer service, it’s hard not to say anything…both Stephanie and Allyssa are soooo soooo awesome!!!"
We responded:
"Thanks Bob, I really appreciate the review! The office enjoys working with you as well...thanks for your business! -Erik Kramer State Farm "
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Heather Harrison

December 17, 2025

5  out of  5
rating by Heather Harrison
"We've worked with Erik Kramer for years and are always pleased with their staff's service, thoroughness, and professionalism. Recently, I spoke with Alyssa Anderson and she was quick to respond, friendly, and most important, cleared up any confusion I had. I highly recommend Alyssa, and all the staff at Erik Kramer - State Farm."
We responded:
"Thanks Heather, I appreciate the review. I'm glad you are happy with the service Alyssa has been providing you with your insurance...thanks for your business! -Erik Kramer State Farm "
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Drake

December 16, 2025

5  out of  5
rating by Drake
"Great to work with! Stephanie, Nicole, and Alyssa have always been extremely helpful!"
We responded:
"Thanks for leaving us this review Drake. I'm glad to hear you enjoy working with our team...we appreciate your business! -Erik Kramer State Farm "
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Andrea Kosla

December 13, 2025

5  out of  5
rating by Andrea Kosla
"Alyssa Anderson was extremely helpful getting my documents in order for the new year. I've had great relationships with anyone I've talked to at Erik Kramer State Farm Agency."
We responded:
"Thanks for your review Andrea, the team enjoys working with you as well. We appreciate your business! -Erik Kramer State Farm "
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Heather Darling

December 9, 2025

5  out of  5
rating by Heather Darling
"Always super friendly and happy to help! Easily the best insurance office I've had!"
We responded:
"Thanks for the review Heather, glad to hear you enjoy working with our office. Thanks for your business! -Erik Kramer State Farm "
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Doug Welko

November 24, 2025

5  out of  5
rating by Doug Welko
"First class service, always. Extremely quick follow up and always pleasant to deal with even during the most stressful times."
We responded:
"Thanks for the kind words Doug, glad to hear you have been getting great service with your insurance...thank you for your business! -Erik Kramer State Farm "
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PurdueGraham

November 20, 2025

5  out of  5
rating by PurdueGraham
"Erik and the team at Erik Kramer State Farm are the best! Always friendly and take care of any changes or updates quickly and efficiently! Looking for a great agent and competitive rates, look no further!"
We responded:
"I appreciate your kind words and am glad you really enjoy working with our office. We enjoy working with you as well and am grateful for your business! -Erik Kramer State Farm "
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Wesley Caldwell

November 18, 2025

5  out of  5
rating by Wesley Caldwell
"I’ve had good experiences getting auto insurance through this office. They were very helpful after my car was totaled a few years ago. Alyssa is always very responsive, patient, and great to work with!"
We responded:
"Thanks for the review, It's good to hear you've had a great experience with Alyssa and our service team. Thanks for your business! -Erik Kramer State Farm "